"*" indicates required fields SEIU Local 2015 Clean Transportation Survey Earlier this year you registered with us to find out more about clean energy transportation options. We would love to hear your thoughts or feedback on how we can improve your experience! For a refresher here's the website that you registered from with us.Did you use the SEIU 2015 Clean Energy Website to use the Access Clean California Benefit Finder to learn about clean transportation options? Did you use Clean Energy website?* Yes Don't remember No We'd love to hear more about your experience so that we can improve the program going forward. Please take the next few minutes to answer the survey. You should be able to access your status by going to accesscleanca.org. If you'd like need help checking your status please email care@accesscleanca.org What stage are you at in the process?* I used the benefits finder to find out what I might qualify for but stopped there. I started the income verfication process but didn't complete it. I applied for one or more programs but am still waiting to be approved. I've been approved for one or more programs. Used the Access Clean Ca Benefit Finder You indicated that you stopped after learning what programs you might be eligible for. Can you tell us more about why you didn't proceed?Which of these best describes your reason for not pursuing the program, multiple answers okay.* I was just curious I'm not ready to proceed with purchase/lease It seemed too complicated It would still be expensive It wasn't what I was expecting Other Please describe "other?"* Feel free to share more about why you didn't pursue it furtherOn a scale of 1 to 10, with 10 being "great," and 1 being "not worth the time," how would you rate your experience?* 1 2 3 4 5 6 7 8 9 10 Started Income Verification Step All of the programs require your income to be verified in order to proceed with an application. It looks like you stopped at this stage of the process. We'd like to understand why.Which of these best describes your reasons for stopping there? Check all that apply.* Not ready to proceed with vehicle purchase I'm planning to come back when I'm ready to buy Too complicated/confusing Concerns about privacy Concerns about tax implications Other Please share more about your experience.On a scale of 1 to 10, with 10 being "great," and 1 being "not worth the time," how would you rate your experience?* 1 2 3 4 5 6 7 8 9 10 I applied to one or more programs. Great! We're happy to hear you followed through with an application to one or more programs. Please tell us a little more below. The programs are described here if you need to jog your memoryWhich program/programs did you apply to? Check all that apply. See this link for information on each program. Clean Vehicle ProgramsProgram selection checkboxes Clean Vehicle Assistance Program (grants for new or used vehicles) Driving Clean Assistance Program (grants and financial counseling to purchase) Clean Vehicle Rebate program (rebates on new vehicles) Clean Cars for All, Drive Clean San Joaquin, or Replace your Ride (grants to turn in your old vehicle and get a clean new or used vehicle) When did you submit your application?* More than 6 months ago More than 3 months ago Less than 3 months ago Don't remember/not sure What is the status of your application? Need to provide the program more information Waiting to be approved/program to reopen Gave up Not sure/don't know Other On a scale of 1 to 10, with 10 being "always prompt to respond," and 1 being "unresponsive," how responsive has the program been to your questions?* 1 2 3 4 5 6 7 8 9 10 Have you been getting regular updates from the program about your status?* Yes No Don't know/don't recall On a scale of 1 to 10, with 10 being "great," and 1 being "frustrating," how would you rate your overall experience so far?* 1 2 3 4 5 6 7 8 9 10 Approved for a program Hooray, you made it! Please help us understand a bit more about your experience.Which program/programs did you apply to? Check all that apply. See this link for information on each program. Clean Vehicle ProgramsWhich programs did you apply to checkboxes* Clean Vehicle Assistance Program (grants for new or used vehicles) Driving Clean Assistance Program (bay area, grants and financial counseling for vehicle purchase) Clean Vehicle Rebate program (rebates on new vehicles) Clean Cars for All, Drive Clean San Joaquin, or Replace your Ride (grants to turn in your old vehicle and get a clean new or used vehicle) Which program(s) were you approved for?* How long did it take to get your application(s) approved?* About 3 months Less than 6 months Longer than 6 months Have you purchased/leased a vehicle or using another clean transportation benefit (ev car share, transit pass etc...)* Yes Not yet, I'm still searching for a vehicle No, I've decided not to proceed How would you rate the experience at each stage below?Benefit Finder*On a scale of 1 to 10, with 1 being easy and 10 being complicated, how was the benefit finder? 1 2 3 4 5 6 7 8 9 10 Income verification* Easy and straightforward Complicated Time consuming Application to program*On a scale of 1 to 10, with 1 being easy and 10 being complicated, how was the application to the program? 1 2 3 4 5 6 7 8 9 10 Time for approval*On a scale of 1 to 10, with 1 being fast, 5 being about right, and 10 being too long, how long was the time for approval? 1 2 3 4 5 6 7 8 9 10 Caseworker responsiveness*On a scale of 1 to 10, with 1 being poor, 5 being average, and 10 being excellent, how was the Caseworker's responsiveness? 1 2 3 4 5 6 7 8 9 10 Please tell us more about your experience, good and bad. Final QuestionsWould you refer other friends, family or SEIU members to the program?* Yes No Maybe Please provide any additional information that you think would be helpful to us in improving the program.May we contact you to talk more about your experience with the program? Yes, I'm willing to answer a few questions by email Yes, I'm willing to answer a few questions by phone Yes, I'm willing to do a short testimonial or video Not at this time. If you answer yes we need to collect your name, email and phone number below to contact you.First Name We need your name and contact information to reach out to you for follow upLast Name We need your name and contact information to reach out to you for follow upMobile Number Email EmailThis field is for validation purposes and should be left unchanged.